Quality management

ARWA Personaldienstleistungen GmbH uses its internal quality management system (AQM) to guarantee optimal implementation of its services on customers’ premises and comprehensive support for its employees with regard to the applicable occupational health and safety guidelines. Internal training courses and briefings for new and experienced employees as well as for management training are an integral part of internal quality assurance. The quality management system is continuously enhanced with appropriate components and thus is subject to a continuous improvement process.

ARWA Personaldienstleistungen GmbH is certified in accordance with DIN EN ISO 9001:2015 for the fields of personnel leasing, on-site / in-house management, personnel placement, outsourcing and is an authorised provider in accordance with German employment promotion law.

Cooperation agreement between the Bundesagentur für Arbeit and ARWA Personaldienstleistungen GmbH

For optimal collaboration, a cooperation agreement has been concluded between the Bundesagentur für Arbeit and ARWA Personaldienstleistungen GmbH. This agreement includes the definition of all services from the Bundesagentur für Arbeit which are used to achieve an improvement in the quality standard of any placement process. In return, ARWA Personaldienstleistungen GmbH undertakes to comply with the key principle of cooperation.